Checkout Help

Before continuing, please read through the following steps to learn how to complete the checkout process. SHIPPING IS NOT AUTOMATIC, YOU MUST REQUEST SHIPPING when the weather is safe (after payment has been made, see below).

1. Add/apply any coupon codes on this page (below item list). Coupon code must be exact with no extra spaces before or after. You must click apply after entering the code. It will then show in your cart. If it doesn't show, it was not applied. Please try again.

2. Fill in your user name and password and select the Login + Checkout button if you have an account or select the Proceed to Checkout button to Create a new account if you have not used our new cart before. (This will take you to the next page)

3. Fill out Billing/Shipping addresses or choose from the drop down menu if you have your address info saved.

4. Choose Home or Business for shipping address type. (You must click one or the other every time you are checking out)

5. Select ShipYourReptiles FedEx Priority Overnight $39 as shipping method OR if you have an order that you have already paid the $39 shipping fee for but has not yet shipped, choose Ship With Existing Order from the menu.

6. Select PayPal as the form of payment. This is the only option we offer. You can still use your credit card without a PayPal account (see below).

7. Confirm that all amounts are correct, then click the Place Order button. You will then be shown the PayPal payment link. Click the PayPal link to make your payment.

8. You will automatically be sent an email with instructions on how to schedule the shipment of your animal. If you do not get the email, you may go to our Shipping Request Form directly to request shipment when the weather permits. The Shipping Request Form is located HERE.

In order to use a credit card to make payment, please select PayPal as the form of payment on the next page. After you have clicked "Place Order" you will have to click the PayPal button and then you will be given the opportunity to make payment with your PayPal account or you may choose to enter your credit card information at which point PayPal will process the payment without you having to create a PayPal account.

If you have a problem checking out please email

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